At Parkway Travels, we understand that travel plans may change. Our cancellation policy is designed to be fair to both our customers and service partners.

Cancellation by Customer

• All cancellation requests must be submitted in writing via email or WhatsApp.
• Cancellation charges will be applicable based on the notice period provided before the travel date.
• Any refunds will be processed after deducting applicable cancellation charges and non-refundable expenses incurred on bookings.

Cancellation Charges

• 30 days or more before arrival: 10% of the total tour cost.
• 15 to 29 days before arrival: 25% of the total tour cost.
• 7 to 14 days before arrival: 50% of the total tour cost.
• Less than 7 days before arrival: 100% of the total tour cost.

No Show Policy

• No refunds will be provided for unused services, no-shows, late arrivals, or early departures.

Cancellation Due to Unforeseen Circumstances

• In cases of natural disasters, adverse weather conditions, road closures, political disturbances, government restrictions, pandemics, or other events beyond our control, Parkway Travels shall not be held responsible for any refunds. However, we will make reasonable efforts to assist customers in obtaining refunds or rescheduling from the respective service providers wherever possible.

Refund Processing

• Approved refunds will be processed within 7 to 15 working days.
• Refunds will be made through the original mode of payment wherever possible.

Amendments

• Any changes to confirmed bookings are subject to availability and may incur additional charges.

Contact Us

For any cancellation-related inquiries, please contact us:

📍 Address: Brain Nishat, Srinagar, Jammu and Kashmir, India – 191121
📞 Phone: +91-9469123620
📱 WhatsApp: +91-7006233359
📧 Email: info@parkwaytravels.com