Welcome to Parkway Travels. By accessing our website or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any booking or using our services.
Booking and Payments
• All bookings are subject to availability and confirmation by Parkway Travels.
• Customers are required to provide accurate information during the booking process.
• Advance payments may be required to confirm reservations.
• Full payment must be completed before the commencement of the tour unless otherwise agreed.
Cancellation and Refund Policy
• Cancellation requests must be submitted in writing via email or WhatsApp.
• Refunds, if applicable, will be processed according to the cancellation policies of hotels, transport providers, and other service partners.
• Any applicable cancellation charges will be deducted from the refundable amount.
Travel Documents
• Customers are responsible for carrying valid identification documents and any permits required for travel.
• Parkway Travels shall not be responsible for losses arising from incomplete or invalid travel documentation.
Changes to Itinerary
• Parkway Travels reserves the right to modify tour itineraries, accommodations, transportation, or sightseeing schedules due to weather conditions, road closures, government regulations, natural disasters, or other unforeseen circumstances.
Customer Responsibilities
• Customers are expected to behave responsibly and comply with local laws and regulations during the tour.
• Any loss or damage caused by a customer to hotel property, vehicles, or third-party facilities shall be the sole responsibility of the customer.
Limitation of Liability
• Parkway Travels acts as an intermediary between customers and service providers such as hotels, transport operators, and sightseeing agencies.
• We shall not be liable for delays, cancellations, accidents, injuries, loss of baggage, theft, natural disasters, strikes, or any events beyond our reasonable control.
Website Usage
• The content available on this website is for general information purposes only.
• Unauthorized use, copying, or distribution of website content is prohibited without prior written consent.
Privacy
• Customer information collected through our website or services is handled in accordance with our Privacy Policy.
Changes to Terms and Conditions
• Parkway Travels reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of such changes.
Contact Us
For any questions regarding these Terms and Conditions, please contact us:
📍 Address: Brain Nishat, Srinagar, Jammu and Kashmir, India – 191121
📞 Phone: +91-9469123620
📱 WhatsApp: +91-7006233359
📧 Email: info@parkwaytravels.com