At Long Mountain, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our services, including booking tours or travel packages, visiting our website, or contacting our team.
1. Information We Collect
We may collect the following information:
Personal Details: Name, email address, phone number, and address.
Booking Details: Travel dates, selected packages, preferences, and payment-related information.
Technical Data: IP address, browser type, device information, and website usage data.
Communication Data: Messages, emails, and inquiries sent to us.
2. How We Use Your Information
Your information is used to:
• Provide, manage, and improve our travel services
• Confirm and process bookings and payments
• Share important updates, offers, and service information
• Respond to customer inquiries and support requests
• Comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal data. Information may only be shared with:
• Service Partners: Hotels, transport providers, and payment gateways for completing bookings
• Legal Authorities: When required by law or government request
• Business Transfers: In case of merger, acquisition, or business restructuring
4. Data Security
We take appropriate technical and organizational measures to protect your personal data. However, no online system is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies to improve user experience, analyze traffic, and personalize content. You may disable cookies in your browser settings, but some features may not function properly.
6. Your Rights
You have the right to:
• Access your personal data
• Request correction or deletion of your information
• Withdraw consent for certain data processing
• Raise complaints regarding data usage
To exercise these rights, please contact us using the details below.
7. Data Retention
We retain your personal information only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.
8. Contact Us
Long Mountain
📍 2nd Floor, Madina Complex, Shalateng, Srinagar, Jammu and Kashmir – 190017
📞 +91 97978 85370
📧 info@demo-parkwaytravels-com.stackstaging.com
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in services or legal requirements. Any updates will be posted on this page with a revised date.